We will purchase
excess of your reusable
IT equipment

Your equipment is not reusable? No worries, we still can help - we will recycle your scrap and offset the costs with scrap value. And we will take care of the logistics too!
To get started schedule a call with the specialist
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Compliant
Registered
How it works
Clean up your excess, dispose your e-scrap and make money!
About ICT

ICT is the premier provider of enterprise technology equipment removal, audit, recycling and value recovery services. Headquartered in Boston area, MA, and founded in 1993, our New England business is one of the few e-waste management enterprises that employ full-time engineers and technology, market experts.

Our extensive network of trusted partners allows us to handle very complex transactions and deliver any type of service our customers can imagine, such as heavy logistics coordination, customizable equipment removal service (from simple packing to white-glove de-installation), or on-site and off-site data destruction.

2000+
Projects Completed
1993
Year established
50+
Fortune 500 companies served
5,350,000+
lb of e-waste processed
$50MM
Recovered
When and why would I need e-scrap disposal assistance?
Every organization periodically faces compelling events that serve as an impulse for electronic assets decommissioning:
  • Technology refresh and upgrades
  • Company downsizing
  • Office consolidations
  • Office and data center move
  • Office clean up
Systematic and professional excess equipment and e-scrap disposal management is very important for any institution. Correctly organized disposal helps to:
  • Save storage space
  • Reduce maintenance costs,
  • Recover residual value from unneeded IT assets
  • Ensure security compliance, etc
  • Ensure environmental compliance

If you feel at least one of these needs, or if you go through one of the mentioned compelling events, contact us to get advise on how to manage your unused equipment for profit.

Do you want to know
how much you can make from your unneeded equipment?
Take a short quiz and receive instant clarity on the scope of work associated with your disposal project and the value of your equipment
Take assessment
Why our services are a cut above others in the market
Comprehensive Solution

Fully managed service with a transparent cost structure regardless of weight or freight charges. No need to count, weigh, or measure old equipment, to reconcile multi-page invoices or make detailed lists.

All we need to know is when and how many pallets of scrap to pick up. We will take care of the rest of the logistics and provide you with the responsible recycling and data elimination certificates.

Agile Approach

We set up custom processes and reporting in a way that is tailored to the customer’s needs, not our own. We are a very agile company focused on customer service, and we can respond to customer needs and requests in a timely manner.

We have dedicated account managers who guarantee each project runs smoothly.

Economic Feasibility

We offer one of the most cost-effective solutions on the market in absolute terms because we eliminate much of the unnecessary work for our customers, freeing their time and resources for other productive work.

We bring 26+ years of technical and market expertise, allowing us to recover the most value from your used equipment.

Scalable Infrastructure

We have the necessary resources allowing us to handle large volume, complex transactions.

This helps us to stand out among most other players in the industry, the majority of which are relatively small and do not have a large infrastructure to handle complex projects.

Strong Chain of Custody

We maintain chronological documentation showing the custody, control, transfer, and disposition of your material. That means we always know where your equipment is.

Stringent Compliance

We are R2, ISO 14001 and OHSAS 18001 compliant and if you work with us, so are you. We don’t export e-scrap. Zero Landfill policy.

Nationwide leadership

Our program covers the entire country and is flexible, dynamic, low cost, transparent and yields high residual value recovery.

We do the Heavy Lifting

If your equipment is spread out all over the office or offices, building or buildings – we collect and safely pack it for removal.

Massive Cash Back

Our services in 80% of the cases are zero cost or positive cash to the customer, Residual value of your e-scrap paid back to you.

Streamlined Reporting

We create easy to read reports, Certificates of Destruction and Disposal, clear and transparent invoicing. All documents are customized to meet your needs.

Turnkey White-Glove

No matter where in the USA you are, we will account for, sort, de-install, label, photograph, carefully pack and transport your material out of your facility.

Promptly pick up

We guarantee 48 hours pick up for palletized scrap and 5-days for shipments needed white-glove service. That means your office is clean and your job is done.

The process is really simple and takes just a few steps:
All disposal projects come to the same substantial common denominator that will define 90-99% of scope. Take the assessment and within 5 minutes you will have a clear outline of what needs to be done using industry-standard terms and performance indicators.
On the call, we will be able to address remaining questions that are specific to your needs and wants. You will be able to clarify, verify and confirm issues that important to you that were not previously addressed. By the end of the call, we both should have 100% clarity about the why, how and what of your project.
All data collected in conversation, emails and/or assessment will be assembled in our short, clear and easy to read Proposal for your review, confirmation, and acceptance. That will be a perfect opportunity to make sure we are fully on the same page and tune it up if we don’t.
Your location will be clean, the company will be compliant, you will save on recycling and profit from selling your reusable equipment. The job will be done on time and within the agreed budget.
  • 01
    step
    Take the assessment of your project
    All disposal projects come to the same substantial common denominator that will define 90-99% of scope. Take the assessment and within 5 minutes you will have a clear outline of what needs to be done using industry-standard terms and performance indicators.
  • 02
    step
    Schedule follow up call
    On the call, we will be able to address remaining questions that are specific to your needs and wants. You will be able to clarify, verify and confirm issues that important to you that were not previously addressed. By the end of the call, we both should have 100% clarity about the why, how and what of your project.
  • 03
    step
    Receive and sign the proposal
    All data collected in conversation, emails and/or assessment will be assembled in our short, clear and easy to read Proposal for your review, confirmation, and acceptance. That will be a perfect opportunity to make sure we are fully on the same page and tune it up if we don’t.
  • 04
    step
    We will take care of the rest.
    Your location will be clean, the company will be compliant, you will save on recycling and profit from selling your reusable equipment. The job will be done on time and within the agreed budget.
Take assessment
Case Studies

Comverse is a leading provider of telecom business solutions for wireless communication service providers across the globe.

The company offers innovative products portfolio designed to service over two billion subscribers and delivers its solutions in a variety of models, including cloud and hosted/SaaS services.

As a part of its ongoing efforts to provide reliable and efficient service, Comverse assisted its customers (including TMobile, Bell Canada, etc.) with upgrading the technology equipment in their facilities.

Problem
Comverse was struggling to find a single vendor, who could efficiently dispose of the old equipment being replaced across all of its locations and who would be able to go beyond the traditional pick-up service. Not only its data centers were located in remote and hard to access areas, but all of its facilities required a unique approach in accordance with specific building conditions... Read more
Solution
ICT approached this challenge in several ways and developed a custom-made solution to meet the requirements of each location. In some cases, we sent a professional technical team to help Comverse to collect HDD serial numbers on-site for auditing purposes. In others, to access Comverse data centers located in union-run buildings, which could only allow other unionized companies to enter their locations (e.g. a union high-rise building in Manhattan), we sent a union-run freight company... Read more
Result
As a result, ICT helped Comverse to remove and responsibly dispose of 350+ data cabinets, 1,000+ lb each, from 20 data center locations across the United States and Canada. Read more

Ahold is an international retailing group comprised of well-known consumer brands and quality supermarkets.

The company is headquartered in the Netherlands and operates several big-name grocery chains in the United States through its subsidiary, Ahold USA.

Ahold USA made a strategic decision to upgrade its existing POS infrastructure and needed to find a simple, reliable, and compliant way to dispose of its old equipment and other related e-waste

Problem
Among the challenges Ahold USA faced was a widespread network of locations counting 700+ individual stores across 13 states and the District of Columbia; although each individual store had only a few pallets of e-waste, the warehouse and dock space in each location was limited and very valuable; they required serialization of all equipment as well as customized invoicing and reporting. Read more
Solution
Unlike our competition in the bidding process, ICT proposed a very simple operating model for the project: we offered fixed, per-pallet charge regardless of its content, weight or measurements; we arranged all the logistics to ensure simultaneous, just-in-time pick-up covering 4-5 stores each day; we designed our invoices and reports to adhere to the company's policy; we integrated our process into their internal management software to provide real-time tracking and reporting. Read more
Result
As a result, over the past 1.5 years we successfully consolidated e-waste from 768 stores located throughout Northeast and Mid-Atlantic regions; we collected serial numbers and documented each piece of equipment; we processed 2000+ skids of e-waste, making sure obsolete equipment was properly disassembled, sorted by commodity type and recycled in a compliant manner; we identified equipment with residual value to be resold on secondary markets to partially offset the cost for Ahold USA. Thanks to our professionalism, we did not disrupt store operations and made it easy for the corporate office to work with us, thereby becoming a trusted e-waste disposal partner for Ahold USA. Read more

Takeda Pharmaceutical (previously known as Millennium Pharmaceuticals) is a leading bio-pharmaceutical company located in Cambridge, Massachusetts.

Millennium has dedicated its work to battling cancer and developing innovative drugs and treatment for cancer patients around the world. Millennium was phasing out the old technology and replacing its computer equipment with new units.

The company wanted to recover the maximum value from laptops that were no longer in use but were in good condition.

As it often happens, the condition of used equipment varied greatly from item to item thereby affecting its price in secondary IT markets.

Even best laptops with unknown quality, untested and with no warranty simply have no resale value.

That’s why Millennium needed a trusted partner to bring its used laptops to resalable condition and find potential buyers.

Problem
The asset disposition service provider that Millennium used in the past did offer money back option for the equipment it was able to resell. However, Millennium was never sure how much money it would be able to recover from a given lot. Moreover, the provider also charged the multi-layer processing fees, which Millennium had to pay upfront from its IT budget in order to get the equipment collected in the first place. As a result, the so-called “value recovery” projects often resulted in negative net return for the company. Read more
Solution
Not only ICT was able to ensure positive return for qualified equipment thanks to our technical and market expertise, but we also significantly simplified the payment structure and streamlined the collection and technical evaluation process. Most importantly, we did not require any upfront payment for the logistics or processing. In fact, we did not require any payment at all because any costs associated with the project were negligible and were offset by the recovered value. Also, we developed a simple yet flexible framework to estimate potential revenue for Millennium: we calculated payback prices based on laptop class and condition thereby making our process very transparent and predictable. Read more
Result
As a result, we were able to offer Millennium the best terms and the highest price for their laptops. To date, cooperation with ICT earned Millennium $40,000 in positive cash flow that went back to their IT department budget. And, of course, we made it very simple to work with us. This value recovery project was so successful that Millennium retained us for another four similar transactions. Read more

Akamai is the leading provider of cloud services for enterprises and corporations operating one of the world’s largest network platforms.

Being on the cutting edge of technology requires the company to continuously upgrade its IT hardware and infrastructure and leaves behind large quantities of used IT assets.

Historically, Akamai contracted one of the big-name vendors for all of its IT value recovery needs.

Problem
Despite the long-term and seemingly successful relationship with the vendor, the existing payment procedures for value recovery projects involved a complex system of processing fees and layers of deductible charges that often time resulted in negative returns on valuable equipment. Also, Akamai became increasingly concerned with delays in response time and extremely long time it took the vendor to arrange a pick-up, process each lot, and generate the report causing delays in payback time. Read more
Solution
ICT introduced its advanced value recovery solution to Akamai. We proposed a simplified pick-up and evaluation process, offered a much more transparent payment structure and guaranteed positive return on quality equipment. Being a customer-oriented company, we also appointed a dedicated account manager in charge of all interactions with Akamai, responded to any request in timely manner, and arranged express pick-up within 24-48 hours after being notified. Read more
Result
Thus, our solution helped Akamai to earn a rapid payback on used equipment and to eliminate their frustrations with disposal delays. By significantly reducing the required paperwork and minimizing payment to a single transaction, Akamai was able to put its resources to more productive work. The successful completion of the first value recovery project laid a foundation for a long-lasting, productive relationship with ICT. Subsequently, we handled three more value recovery projects for Akamai's Cambridge office and are currently working on introducing similar benefits to other Akamai's locations across the country. Read more

LogMeIn is a cloud-based service provider focusing on remote control, file-sharing, systems management, data backup, business collaboration, and on-demand customer support solutions.

ICT has become an asset disposition provider of choice for LogMeIn ever since our first transaction.

Over the years, we helped LogMeIn handle multiple projects involving e-waste disposal, surplus material removal, and network and servers equipment decommissioning.

Problem
For its most recent project, LogMeIn needed to dispose of its servers and desktop computers but did not have the necessary resources to pack or palletize the equipment. In addition, like many other companies in the tech space, LogMeIn has become increasingly concerned about the data security breaches and wanted all of its data to be destroyed on premises. Read more
Solution
Thanks to its extensive partners network, ICT was the only vendor able to offer an end-to-end solution addressing the packing, shipping, serialization, disposal and on-site HDD shredding requirements for LogMeIn. That is what we call a customizable service that is tailored to our customers' needs. Despite the complexity of the service, we completed the whole project within two weeks as was required by LogMeIn. Read more
Result
As a result, ICT one more time proved its value to LogMeIn and executed the multi-stage project flawlessly. Read more

For eight years before it was acquired by HP, 3Com partnered with ICT as its exclusive asset disposition services provider.

ICT helped 3Com solve its ongoing inventory problems by providing logistic services and handling its Bstock, subassemblies, excess of production, customer returns and RMA buffer stock across America, Europe and Asia.

Over years, ICT developed expertise in all lines of 3Com materials including enterprise and SMB networking, telecom, and security hardware as well as telephony equipment.

During its cooperation with 3Com, ICT helped the company to recover over 2 million dollars providing a continuous revenue stream from surplus and obsolete stock and eliminating the need to manage legacy technology.

Problem
During the transition of one of its product lines, 3Com needed to dispose of 47,000 legacy modems in its core channel. The company not only wanted it to be done in an environmentally responsible way, but also needed to prevent any interference with its existing distribution channels operations. Read more
Solution
ICT collected the legacy equipment from all locations and assumed all responsibility for the warranty support. We found alternative markets to resell these modems allowing 3Com to partially offset the cost of the legacy inventory. Read more
Result
As a result, none of the units ever interfered with other 3Com channels. Read more
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Still unsure if our solution is right for you?
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Headquarters:
400 Tradecenter, Ste 5900, Woburn MA 01801
Processing:
146 Dascomb Rd, Andover, MA 01810
Compliant
Registered